At BrightHire, one of our core values is to put candidates first — and that principle shapes how and what we build.
We believe AI can make hiring faster, fairer, and more consistent — but only when designed with care, transparency, and human oversight. We’re committed to enhancing the human side of hiring with tools that improve outcomes, increase fairness, and earn your trust.
Want to know about how we build for safety and enterprise scale? Learn about our security and compliance standards
Hiring decisions are among the most important choices an organization makes. AI can bring consistency, efficiency, and insight, but only when applied responsibly. BrightHire’s AI is designed to augment hiring, not replace human decision-making.
Hiring has a real impact on people and organizations. That’s why we take a candidate-first approach, guided by principles that shape how we build responsible AI in hiring and the protections every candidate should expect in an AI-powered process.
We design and test AI to help reduce bias in hiring, using diverse data, continuous monitoring, and human oversight to ensure equitable outcomes.
We apply leading risk management and safety measures, testing in controlled settings, and monitoring performance post-deployment to prevent harmful outcomes.
Our AI is explainable, traceable back to the source material, and has robust guardrails always overseen by people.
We protect candidate data through built-in privacy safeguards, strict access controls, and compliance with global data privacy standards.
Our tools are designed with these candidate-first commitments in mind:
Clarity about when and how AI is used in the hiring process
Secure handling of personal data, with consent and privacy protections built in
Consistent evaluation informed by structured rubrics and tested to minimize bias
Interview records preserved as complete, objective references to reduce subjectivity
AI only informs; people make the final hiring decisions
Clear ways for customers to address questions or concerns from candidates about AI usage
We translate our guiding principles into action through safeguards built into every feature.
We design and test AI features using diverse datasets, human-supervised quality assurance, and continuous monitoring. Independent third-party bias audits add an extra layer of accountability. Human reviewers are always involved to ensure outcomes are equitable across demographic groups.
We protect candidate data through Zero Data Retention programs with our AI sub-processors, enterprise-grade security, and strict role-based access controls that limit visibility to only those with permission.
Our internal AI Governance Committee, made up of leaders across product, engineering, data science, and operations, manages risk assessments and ensures compliance with evolving global standards.
BrightHire protects every hiring conversation with consent-first design, proactive compliance, and rigorous safeguards — including GDPR, SOC 2, and emerging AI laws.
AI is evolving quickly, and its impact on hiring will continue to unfold. BrightHire is staying ahead — testing and auditing our systems, adapting our roadmap as technology advances, and listening closely to customers and candidates. Our mission remains constant: to help every company build more qualified teams, and give every person the hiring experience they deserve.
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“BrightHire is an invaluable tool for supporting a fair and compliant hiring process.”
Leading talent teams give BrightHire 4.9 stars on G2
